Notice history

Gauteng

KwaZulu-Natal

Western Cape

Eastern Cape

North West

Free State

Mpumalanga

Openserve

Vumatel

MetroFibre

Frogfoot

LinkLayer

Zoom

Unifybr

KwaZulu Natal

WECOM

Octotel

Resolved
April 30, 2026 at 2:34 PMUTC
Resolved
April 30, 2026 at 2:34 PMUTC
The fault has been resolved. Should you still be experiencing issues, please contact our support team.
Investigating
April 30, 2026 at 11:56 AMUTC
Investigating
April 30, 2026 at 11:56 AMUTC
We are aware of the abnormally high latency issues affecting some services between South Africa and Europe West/UK, causing degraded performance. Engineers are currently investigating.

Resolved
April 21, 2026 at 7:30 AMUTC
Resolved
April 21, 2026 at 7:30 AMUTC
The fault has been resolved. Should you still be experiencing issues, please contact our support team.
Investigating
April 20, 2026 at 10:14 AMUTC
Investigating
April 20, 2026 at 10:14 AMUTC
We are aware of an outage affecting services in this region. Engineers are currently investigating.

Resolved
April 12, 2026 at 8:11 PMUTC
Resolved
April 12, 2026 at 8:11 PMUTC
The fault has been resolved. Should you still be experiencing issues, please contact our support team.
Investigating
April 12, 2026 at 8:04 PMUTC
Investigating
April 12, 2026 at 8:04 PMUTC
We are aware of the abnormally high latency issues affecting some services between South Africa and Europe West/UK, causing degraded performance. Engineers are currently investigating.

Resolved
April 12, 2026 at 5:53 PMUTC
Resolved
April 12, 2026 at 5:53 PMUTC
The fault has been resolved. Should you still be experiencing issues, please contact our support team.
Investigating
April 12, 2026 at 5:19 PMUTC
Investigating
April 12, 2026 at 5:19 PMUTC
We are aware of the abnormally high latency issues affecting some services between South Africa and Europe West/UK, causing degraded performance. Engineers are currently investigating.

Resolved
April 12, 2026 at 5:08 PMUTC
Resolved
April 12, 2026 at 5:08 PMUTC
The fault has been resolved. Should you still be experiencing issues, please contact our support team.
Investigating
April 12, 2026 at 5:05 PMUTC
Investigating
April 12, 2026 at 5:05 PMUTC
We are aware of the abnormally high latency issues affecting some services between South Africa and Europe West/UK, causing degraded performance. Engineers are currently investigating.

Update
April 20, 2026 at 10:13 AMUTC
Update
April 20, 2026 at 10:13 AMUTC
The fault has been resolved. Should you still be experiencing issues, please contact our support team.
Resolved
March 31, 2026 at 1:00 PMUTC
Resolved
March 31, 2026 at 1:00 PMUTC
This incident has been resolved.

Completed
March 31, 2026 at 4:00 AMUTC
Completed
March 31, 2026 at 4:00 AMUTC
Maintenance has completed successfully
In progress
March 31, 2026 at 2:00 AMUTC
In progress
March 31, 2026 at 2:00 AMUTC
Maintenance is now in progress
Planned
March 31, 2026 at 2:00 AMUTC
Planned
March 31, 2026 at 2:00 AMUTC
We are planning for a scheduled maintenance during that time.
Site Impacted: Unifyber The Trade
_The Trade Hotel
_Maynards Hotel (Charles Hope Hotel)
_Zeeland Pier
_The Valour
_The York
_Charlie And The Chairman

Resolved
March 31, 2026 at 6:07 AMUTC
Resolved
March 31, 2026 at 6:07 AMUTC
The fault has been resolved. Should you still be experiencing issues, please contact our support team.
Investigating
March 30, 2026 at 8:24 AMUTC
Investigating
March 30, 2026 at 8:24 AMUTC
We are currently investigating this incident.

Resolved
March 28, 2026 at 8:07 AMUTC
Resolved
March 28, 2026 at 8:07 AMUTC
This incident has been resolved.
Investigating
March 28, 2026 at 6:46 AMUTC
Investigating
March 28, 2026 at 6:46 AMUTC
We are aware of an outage affecting services in this region. Engineers are currently investigating.

Update
March 27, 2026 at 12:19 AMUTC
Update
March 27, 2026 at 12:19 AMUTC
The fault has been resolved. Should you still be experiencing issues, please contact our support team.
Resolved
March 27, 2026 at 12:19 AMUTC
Resolved
March 27, 2026 at 12:19 AMUTC
The fault has been resolved. Should you still be experiencing issues, please contact our support team.
Investigating
March 26, 2026 at 11:43 PMUTC
Investigating
March 26, 2026 at 11:43 PMUTC
We are aware of the abnormally high latency issues affecting some services between South Africa and Europe West/UK, causing degraded performance. Engineers are currently investigating.

Resolved
February 27, 2026 at 11:20 AMUTC
Resolved
February 27, 2026 at 11:20 AMUTC
The fault has been resolved. Should you still be experiencing issues, please contact our support team.
Investigating
February 26, 2026 at 9:55 AMUTC
Investigating
February 26, 2026 at 9:55 AMUTC
We are aware of an outage affecting services in this region. Engineers are currently investigating.

Completed
February 25, 2026 at 10:00 AMUTC
Completed
February 25, 2026 at 10:00 AMUTC
Maintenance has completed successfully
In progress
February 25, 2026 at 5:00 AMUTC
In progress
February 25, 2026 at 5:00 AMUTC
Maintenance is now in progress
Planned
February 25, 2026 at 5:00 AMUTC
Planned
February 25, 2026 at 5:00 AMUTC
We are planning for a scheduled maintenance during that time.

Resolved
February 22, 2026 at 10:45 PMUTC
Resolved
February 22, 2026 at 10:45 PMUTC
The fault has been resolved. Should you still be experiencing issues, please contact our support team.
Investigating
February 22, 2026 at 9:00 PMUTC
Investigating
February 22, 2026 at 9:00 PMUTC
We are aware of the abnormally high latency issues affecting some services between South Africa and the Middle East, causing degraded performance. Engineers are currently investigating.

Update
February 22, 2026 at 10:35 PMUTC
Update
February 22, 2026 at 10:35 PMUTC
The fault has been resolved. Should you still be experiencing issues, please contact our support team.
Update
February 22, 2026 at 10:35 PMUTC
Update
February 22, 2026 at 10:35 PMUTC
The fault has been resolved. Should you still be experiencing issues, please contact our support team.
Update
February 22, 2026 at 10:35 PMUTC
Update
February 22, 2026 at 10:35 PMUTC
The fault has been resolved. Should you still be experiencing issues, please contact our support team.
Update
February 22, 2026 at 10:35 PMUTC
Update
February 22, 2026 at 10:35 PMUTC
The fault has been resolved. Should you still be experiencing issues, please contact our support team.
Resolved
February 22, 2026 at 10:35 PMUTC
Resolved
February 22, 2026 at 10:35 PMUTC
The fault has been resolved. Should you still be experiencing issues, please contact our support team.
Investigating
February 22, 2026 at 8:59 PMUTC
Investigating
February 22, 2026 at 8:59 PMUTC
We are aware of the abnormally high latency issues affecting some services between South Africa and Europe West/UK, causing degraded performance. Engineers are currently investigating.

Cape Town - Emergency Maintenance

Planned
February 22, 2026 at 8:00 AMUTC
Planned
February 22, 2026 at 8:00 AMUTC
FTTH services will be disrupted at 21/02/2026 from 10:00 - 10:30AM, due to emergency maintenance taking place.
Completed
February 21, 2026 at 8:43 AMUTC
Completed
February 21, 2026 at 8:43 AMUTC
Maintenance has completed successfully. Please contact support@urbanxconnect.co.za or 0870 775 000 if you are having issues.

Feb 2026 to Apr 2026

UrbanXConnect - Notice history