UrbanXConnect - Abnormal Latency - Europe West/UK – Incident details
KwaZulu-Natal experiencing partial outage
Abnormal Latency - Europe West/UK
Resolved
Major outage
Started 5 months agoFebruary 22, 2026Lasted about 2 hoursFebruary 22, 20268:5910:35 PMUTC
Updates
Update
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Update
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The fault has been resolved. Should you still be experiencing issues, please contact our support team.
Update
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Update
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The fault has been resolved. Should you still be experiencing issues, please contact our support team.
Update
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Update
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The fault has been resolved. Should you still be experiencing issues, please contact our support team.
Update
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Update
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The fault has been resolved. Should you still be experiencing issues, please contact our support team.
Resolved
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Resolved
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The fault has been resolved. Should you still be experiencing issues, please contact our support team.
Investigating
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Investigating
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We are aware of the abnormally high latency issues affecting some services between South Africa and Europe West/UK, causing degraded performance. Engineers are currently investigating.