UrbanXConnect - Notice history

KwaZulu-Natal experiencing major outage

 
Gauteng
KwaZulu-Natal
Western Cape
Eastern Cape
North West
Free State
Mpumalanga
Openserve
Vumatel
MetroFibre
Frogfoot
LinkLayer
Zoom
Unifybr
KwaZulu Natal
WECOM
Octotel

Notice history

May 2026

LinkLayer Outage - Verulam
  • Investigating
    Investigating

    We are aware of an outage affecting services in this region. Engineers are currently investigating.

Abnormal Latency - Europe West/UK
  • Investigating
    Investigating

    We are aware of the abnormally high latency issues affecting some services between South Africa and Europe West/UK, causing degraded performance. Engineers are currently investigating.

Link Layer - Major Ouatge - KZN Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Zoom - Major Ouatge - KZN Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are aware of an outage affecting services in this region. Engineers are currently investigating.

Metro Fibre - Emergency Planned Maintenance - Port Elizabeth
  • Completed
    May 19, 2026 at 11:00 PM
    Completed
    May 19, 2026 at 11:00 PM
    Maintenance has completed successfully
  • In progress
    May 19, 2026 at 9:00 PM
    In progress
    May 19, 2026 at 9:00 PM
    Maintenance is now in progress
  • Planned
    May 19, 2026 at 9:00 PM
    Planned
    May 19, 2026 at 9:00 PM
    We are planning for a scheduled maintenance during that time.

Apr 2026

Abnormal Latency - Europe West/UK
  • Resolved
    Resolved

    The fault has been resolved. Should you still be experiencing issues, please contact our support team.

  • Investigating
    Investigating

    We are aware of the abnormally high latency issues affecting some services between South Africa and Europe West/UK, causing degraded performance. Engineers are currently investigating.

Link Layer - Major Outage - Tongaat
  • Resolved
    Resolved

    The fault has been resolved. Should you still be experiencing issues, please contact our support team.

  • Investigating
    Investigating

    We are aware of an outage affecting services in this region. Engineers are currently investigating.

Abnormal Latency - Europe West/UK
  • Resolved
    Resolved

    The fault has been resolved. Should you still be experiencing issues, please contact our support team.

  • Investigating
    Investigating

    We are aware of the abnormally high latency issues affecting some services between South Africa and Europe West/UK, causing degraded performance. Engineers are currently investigating.

Abnormal Latency - Europe West/UK
  • Resolved
    Resolved

    The fault has been resolved. Should you still be experiencing issues, please contact our support team.

  • Investigating
    Investigating

    We are aware of the abnormally high latency issues affecting some services between South Africa and Europe West/UK, causing degraded performance. Engineers are currently investigating.

Abnormal Latency - Europe West/UK
  • Resolved
    Resolved

    The fault has been resolved. Should you still be experiencing issues, please contact our support team.

  • Investigating
    Investigating

    We are aware of the abnormally high latency issues affecting some services between South Africa and Europe West/UK, causing degraded performance. Engineers are currently investigating.

Mar 2026

Unifybr - Planned Maintenance - Waterfall Manor, Gauteng
  • Update
    Update

    The fault has been resolved. Should you still be experiencing issues, please contact our support team.

  • Resolved
    Resolved
    This incident has been resolved.
Unifybr - Planned Maintenance - The Trade, Cape Town
  • Completed
    March 31, 2026 at 4:00 AM
    Completed
    March 31, 2026 at 4:00 AM
    Maintenance has completed successfully
  • In progress
    March 31, 2026 at 2:00 AM
    In progress
    March 31, 2026 at 2:00 AM
    Maintenance is now in progress
  • Planned
    March 31, 2026 at 2:00 AM
    Planned
    March 31, 2026 at 2:00 AM

    We are planning for a scheduled maintenance during that time.

    Site Impacted: Unifyber The Trade

    _The Trade Hotel

    _Maynards Hotel (Charles Hope Hotel)

    _Zeeland Pier

    _The Valour

    _The York

    _Charlie And The Chairman

Unifybr Outage - Halfway Parks complex
  • Resolved
    Resolved

    The fault has been resolved. Should you still be experiencing issues, please contact our support team.

  • Investigating
    Investigating
    We are currently investigating this incident.
Vumatel Outage - Kempton Park
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are aware of an outage affecting services in this region. Engineers are currently investigating.

Abnormal Latency - Europe West/UK
  • Update
    Update

    The fault has been resolved. Should you still be experiencing issues, please contact our support team.

  • Resolved
    Resolved

    The fault has been resolved. Should you still be experiencing issues, please contact our support team.

  • Investigating
    Investigating

    We are aware of the abnormally high latency issues affecting some services between South Africa and Europe West/UK, causing degraded performance. Engineers are currently investigating.

Mar 2026 to May 2026

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