The fault has been resolved. Should you still be experiencing issues, please contact our support team.
We are aware of the abnormally high latency issues affecting some services between South Africa and South America, causing degraded performance. Engineers are currently investigating.
We are planning for a scheduled maintenance during that time.
Kindly note that clients in the following areas will experience connectivity issues:
• Ottawa,
• Parkgate,
• Riet River.
We are aware of an outage affecting services in this region. Engineers are currently investigating.
• Key West
• The Dunes,
• Georgina Road,
• Ballito
We are aware of the abnormally high latency issues affecting some services between South Africa and the Middle East, causing degraded performance. Engineers are currently investigating.
We are aware of an intermittent connection affecting services in this region. Engineers are currently investigating.
Feb 2025 to Apr 2025
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