Abnormal Latency - Middle East - Incident details - UrbanXConnect

Resolved

Major outage

Started 9 months agoOctober 31, 2025Lasted about 19 hoursOctober 31, 20257:44 PMNovember 01, 20252:43 PMUTC

Updates

Resolved
November 01, 2025 at 2:43 PMUTC
Resolved
November 01, 2025 at 2:43 PMUTC
The fault has been resolved. Should you still be experiencing issues, please contact our support team.
Investigating
October 31, 2025 at 7:44 PMUTC
Investigating
October 31, 2025 at 7:44 PMUTC
We are aware of the abnormally high latency issues affecting some services between South Africa and the Middle East, causing degraded performance. Engineers are currently investigating.

UrbanXConnect - Abnormal Latency - Middle East – Incident details