Abnormal Latency - Middle East - Incident details - UrbanXConnect - Status

Abnormal Latency - Middle East

Resolved

Major outage

Started about 2 months agoMay 31, 2026Lasted 6 daysMay 31, 202611:33 PMJune 07, 20269:21 AMUTC

Updates

Resolved
June 07, 2026 at 9:21 AMUTC
Resolved
June 07, 2026 at 9:21 AMUTC
The fault has been resolved. Should you still be experiencing issues, please contact our support team.
Investigating
May 31, 2026 at 11:33 PMUTC
Investigating
May 31, 2026 at 11:33 PMUTC
We are aware of the abnormally high latency issues affecting some services between South Africa and the Middle East, causing degraded performance. Engineers are currently investigating.