Abnormal Latency - Middle East - Incident details - UrbanXConnect - Status

Abnormal Latency - Middle East

Resolved

Major outage

Started 28 days agoJune 25, 2026Lasted about 2 hoursJune 25, 202610:45 AM12:30 PMUTC

Updates

Resolved
June 25, 2026 at 12:30 PMUTC
Resolved
June 25, 2026 at 12:30 PMUTC
The fault has been resolved. Should you still be experiencing issues, please contact our support team.
Investigating
June 25, 2026 at 10:45 AMUTC
Investigating
June 25, 2026 at 10:45 AMUTC
We are aware of the abnormally high latency issues affecting some services between South Africa and the Middle East, causing degraded performance. Engineers are currently investigating.