Abnormal Latency - Europe West/UK - Incident details - UrbanXConnect - Status

Abnormal Latency - Europe West/UK

Resolved

Major outage

Started 3 months agoApril 12, 2026Lasted 8 minutesApril 12, 20268:048:11 PMUTC

Updates

Resolved
April 12, 2026 at 8:11 PMUTC
Resolved
April 12, 2026 at 8:11 PMUTC
The fault has been resolved. Should you still be experiencing issues, please contact our support team.
Investigating
April 12, 2026 at 8:04 PMUTC
Investigating
April 12, 2026 at 8:04 PMUTC
We are aware of the abnormally high latency issues affecting some services between South Africa and Europe West/UK, causing degraded performance. Engineers are currently investigating.