UrbanXConnect - Abnormal Latency - Europe West/UK – Incident details

Experiencing degraded performance

Abnormal Latency - Europe West/UK

Resolved
Major outage
Started 3 months agoLasted 11 minutes
Updates
  • Update
    Update

    The fault has been resolved. Should you still be experiencing issues, please contact our support team.

  • Resolved
    Resolved

    The fault has been resolved. Should you still be experiencing issues, please contact our support team.

  • Investigating
    Investigating

    We are aware of the abnormally high latency issues affecting some services between South Africa and Europe West/UK, causing degraded performance. Engineers are currently investigating.