UrbanXConnect - Abnormal Latency - South America – Incident details

Experiencing degraded performance

Abnormal Latency - South America

Resolved
Major outage
Started 8 months agoLasted 41 minutes
Updates
  • Resolved
    Resolved

    The fault has been resolved. Should you still be experiencing issues, please contact our support team.

  • Investigating
    Investigating

    We are aware of the abnormally high latency issues affecting some services between South Africa and South America, causing degraded performance. Engineers are currently investigating.